Refund policy

Thank you for shopping with us. Each piece in our collection is made in limited runs and crafted with care. As a small-batch business, we’re currently unable to accept returns or offer refunds once an order has been placed.

Please check all product descriptions, sizing information, and photos carefully before purchasing. If you have any questions about a product, we’re happy to help you choose the right size or style — simply reach out to us before placing your order.

In the unlikely event that you receive a faulty or incorrect item, please contact us within 48 hours of delivery at ashaa_x@hotmail.co.uk with your order number and photos of the issue so we can review and resolve it promptly.

Your understanding and support mean the world, as it allows us to continue creating thoughtfully designed, limited-edition pieces for you.